Frequently asked questions

CrafPrint is business-management software for organizing customers, products, orders, inventory, and production in craft and print businesses.

It is designed for crafters, custom-product businesses, apparel decorators, DTF/DTG shops, and small-to-medium print shops.

No. Individual sellers and growing home-based businesses can use the same practical approach to organizing their work.

Yes. Customer records, orders, stock quantities, and dated tasks are useful whether you work from home or a dedicated shop.

CrafPrint is being designed to support growing businesses. Team invitations, advanced scheduling, and more detailed analytics are still planned.

The published CrafPrint offer is a 14-day free trial. Automated trial and paid subscription management are not yet available.

The advertised trial period is 14 days. Confirm the terms shown in the application when trial activation becomes available.

You can review the published plans on the CrafPrint pricing page. Paid checkout and plan activation are still being developed.

View published pricing →

Upgrades, downgrades, and subscription self-service are planned. There is not yet an implemented plan-change or cancellation workflow.

The marketing site displays monthly and annual prices. These are published plan options; live billing and subscription management remain planned.

You can record a customer, product, quantity, order total, due date, status, and production notes. Detailed multi-item orders and richer customization fields are planned.

The Production Board groups orders by their status and supports moving jobs between stages. Keep the status and notes current as work progresses.

It is a Kanban-style view of orders grouped by production stage. The simplified workflow described in Getting Started is the intended direction; the current app includes additional stage labels.

Yes. Orders and tasks can include due dates. Calendar views, automated reminders, and scheduling assistance are planned.

You can track an order awaiting approval and record the decision in job notes. Customer approval portals and saved design-file workflows are planned.

Customer records support a name, email address, phone number, and notes. Enter the information needed to manage the business relationship.

Orders can be associated with a customer. Review order records for earlier jobs; a dedicated customer activity timeline is still planned.

Yes. Use customer notes for useful preferences and job context. Avoid recording passwords or payment-card details.

You can create products with names, SKUs, prices, costs, and notes. Detailed size/color variants and a preloaded product library are planned.

Inventory records include names, SKUs, quantities, reorder levels, costs, and supplier references. Keep quantities current when stock changes; automatic order consumption is planned.

You can record reorder levels and review stock quantities. Automatic low-stock notifications are not yet available.

Vendor records let you keep supplier names, email addresses, phone numbers, and notes. Full purchase-order workflows are planned.

They help translate your cost assumptions into pricing decisions. The current basic tools cover profit/markup and break-even calculations; specialized material, usage, design, labor, and bundle tools are planned.

Yes. Enter product cost and selling price to estimate profit, margin, and markup. Margin is profit divided by selling price; markup is profit divided by cost.

Include your own material, labor, design/setup, and overhead estimates in the total cost you enter. Dedicated cost breakdown and material-usage tools are planned.

It is a planned tool for estimating artwork preparation and setup costs. For now, include those costs in your manual product-cost estimate.

It is the planned design and AI-assisted workspace for concepts, product content, and creative preparation. AI generation, the editor, and saved assets are not yet implemented.

Product mockup rendering is planned. Current marketing visuals illustrate the intended experience and are not a working mockup generator.

No. The intended tools assist your creativity with ideas and drafts. You choose the direction, review the details, and approve the result.

Use the existing password-recovery page, enter your account email, and follow the instructions in the reset message. Check your spam folder if needed.

Open password recovery →

Shared business access is part of the intended platform. Team invitations, assignments, and the complete team-permission experience remain planned.

CrafPrint uses authenticated account access and business-scoped data controls in its current implementation. Production setup and access verification are still being completed. No security certification or uptime guarantee is claimed.

Select Contact Support to open the existing application login. The intended flow is sign in, then create or manage a support ticket. Ticket creation is not yet available, and login currently opens the dashboard.

Sign in to CrafPrint →

After creating an account, review your business information and profile settings. Keep contact details and preferences accurate before entering live business records.

Start with the supplier name, contact email, phone number, and practical purchasing notes. Inventory and material records can reference a supplier. Purchasing automation remains planned.

Create tasks with due dates, status, and notes, and associate a task with an order when appropriate. A calendar view, automatic reminders, and team assignments remain planned.

Current reporting summarizes recorded paid invoices, entered expenses, unpaid balances, and operational counts. Paid-invoice revenue and cash surplus are not the same as estimated job profit. Advanced product-performance and job-profit reporting are planned.

Live Shopify, Etsy, shipping, and other provider integrations are not yet available. Planned connections should not be treated as active services.